We moved from Boise, ID to Medford, OR with a side shipment to Brookings, OR. Since we were downsizing, there was a lot of packing to do. Shipments went to two different places and Merchants succeeded in getting the right things to the right places. There was NO breakage! In packing, staff was cooperative, friendly and quite efficient, using perhaps too much wrapping paper which meant a few too many boxes, but that's small potatoes in view of no breakages. The trucks arrived exactly as scheduled. Unpacked, cleaned up and departed.