I had an outstanding experience using Merchants Moving & Storage to receive household goods in Boise, store them for several years and finally ship them on to my next destination. MM&S was very responsive to my requests, made the transition from government-funded storage to personally-funded storage easy and happily set up a date & time for me to come out to Boise, go through my crates, remove items for disposal/resale, and re-crate the remaining items. I found the storage area clean and organized. Once the remaining HHG items were delivered, the claim for the few items damaged in shipment was easily and satisfactorily resolved. I moved 13 times in my Air Force career and MMS ranked up at the top for all of the moving & storage companies I have worked with over the years. Thanks!