See what our customers are saying about their experience with Merchants Moving & Storage, Inc.
Let us know about your experiences with Merchants Moving! We want to hear what people are saying!
Matt and his team were amazing. Matt called me the night before our delivery day to double check our location and directions and confirm that he would be arriving at 8:00AM on Christmas Eve. He was calling from Citrus Heights, CA only 20 minutes from our house. He was concerned about the weather closing in over the Sierra's and left a day early to get over the mountains and insure delivery on the agreed upon date. His team was very personable and courteous. When each item came into the house, they asked where it should be placed and put it where we directed them. Our entire house was unloaded from the truck in 5.5 hours. They were done by 2:30PM on Christmas Eve. Overall experience was great. Would highly recommend them to anyone.
We have worked with Merchants for two of our moves. I always enjoy working with both Merchants’ office staff and their on-site crews. They are friendly, prompt and think of every detail from covering my floors to protecting my furniture to cleaning up behind themselves. We have had nothing but the best service and experience with Merchants. We would recommend them every time!
Ken and his crew at the point of loading and unloading did an exceptional job in all relevant areas. We have moved 7 times in 20 years and this was the best experience of them all.
Jenn is awesome to work with -- wonderful with communication and working with our family's schedule for our deliveries. The drivers are respectful and efficient. They are a great team!
Highly recommend this locally owned moving company. 3 generations and counting! They are the BEST. We have used them for three moves and all have gone like clockwork. We keep coming back to Merchants because of the care they take with our home and our property. They treat everything with the utmost respect. Punctual, courteous, hardworking team.
We are really thankful and great up that the company made it easy and nice for us to move. We were surprised to see that all the staff did their best to help us. There was a little incident with two of the people from the company in Tricities. And Adam did a great job handling the situation. There was a small dent on the fridge door, but for all the work they did we consider it is nothing. We are greatly satisfied with service Merchant movers provided us and are willing to give great references. If we need to move again, we definitely would want this company again. Thanks again for everything!!
The service from beginning to end was fabulous. Our move was beyond our expectations in ease and we owe that to Atlas. A big “Thank you!” to Melanie, our point of contact, and Ed, our driver. They both did a fantastic job and made our move easy. We will definitely recommend Atlas moving forward.
I loved Melanie, she was awesome to work with. She had everything lined up for me. Made sure I was taken care. The movers were awesome, did such a great job packing everything up for me loved the whole experience. Thank you!
GREAT job!!! The crews were outstanding, efficient and courteous. Super Kudos!! They made the whole experience easy and pleasant!
This entire experience was absolutely perfect and easy for me. From my administrative Rep Melanie to the driver and his helpers (Daniel, Anthony and Darnell) I was treated with complete excellent customer service from each of these folks. They were all very personable and friendly. I have shared my experience with everyone that will listen. You folks are definitely a class act!!