See what our customers are saying about their experience with Merchants Moving & Storage, Inc.
Let us know about your experiences with Merchants Moving! We want to hear what people are saying!
We called Merchants on a whim that they could help us same day and they very were accommodating, quick, and professional. I would highly recommend this team for your next home move, office move, or for the occasional freight off loading. Amazing customer service and team. They really saved the day!
Mike and his crew are fabulous! Thank you so much!
I had an outstanding experience using Merchants Moving & Storage to receive household goods in Boise, store them for several years and finally ship them on to my next destination. MM&S was very responsive to my requests, made the transition from government-funded storage to personally-funded storage easy and happily set up a date & time for me to come out to Boise, go through my crates, remove items for disposal/resale, and re-crate the remaining items. I found the storage area clean and organized. Once the remaining HHG items were delivered, the claim for the few items damaged in shipment was easily and satisfactorily resolved. I moved 13 times in my Air Force career and MMS ranked up at the top for all of the moving & storage companies I have worked with over the years. Thanks!
Melanie was good and responsive, but I can't say enough good things about our driver, Adam. The people IN THE FIELD are the ones who GET THINGS DONE, and Adam is that guy. Adam was that man, and I can't say enough about that. He worked through everything that cropped up along the way and had a "Git 'er Done" mentality all the way. Moves are stressful as you very well know, but Adam helped us to survive it.
Merchants Moving and Storage did a fantastic job with our move. They ensured they sent enough people to pack and move our entire office in less than two days. Everyone I worked with at Merchants was helpful, professional, and attentive. Our belongings were handled carefully, and there was no damage to our floors, walls, or doors. I would like to especially thank Ron, Steve, and Charles for the excellent service they provided. I highly recommend Merchants Moving & Storage!
We sought the assistance of Merchants Moving during the remodel of our home here in the Boise area. The Merchants team did an absolutely outstanding job through the entire process - helping with the arrangements and timing of the various associated moves and in the execution of the furniture moves. Everyone we worked with was friendly, flexible in being able to meet our particular needs, and extremely careful with our furnishings in our home. The team was especially careful in making sure that no damage was done to the newly remodeled home. Getting the job done right requires experience for sure, but it also requires a commitment to excellent customer service. Every single person that we've dealt with Merchants demonstrated that commitment. Merchants has my highest recommendation.
We are very pleased with the professionalism of your van operator. Presently, the moved items are in storage at Merchants Moving and, therefore, we have not assessed damaged or missing items. However, we are quite confident that all is well because of the way the items were handled and packed.
My move from Meridian to Boise was seamless. The people at Merchants were professional, organized and everything arrived without any breakage. I had a lot of valuable crystal, and Lladro (Spanish ceramic pieces), and they were packed in double boxes and secured. If I need to move or move my mother I will be calling Merchants again for any moving. I would like to give a shout out to Charles who ran both crews and kept things on track. Once again, thank you!
The guys did a great job!!
Just had Merchants Movers move my household. They are efficient, courteous, and professional. The workers were neat, and handled furniture with care. Also everything was fine in a timely manner. I highly recommend them for your next move!