Testimonials

See what our customers are saying about their experience with Merchants Moving & Storage, Inc.

Let us know about your experiences with Merchants Moving! We want to hear what people are saying!

Very professional and friendly crew. Nice job!

Robert M.
03/26/2020

I was very impressed with Kent. His love for what he does is evident in everything he does. Moving a house our size (we filled his truck) is an enormous undertaking. He put us at ease and took great care in communicating every step of the way. He is a tremendous asset to your organization and he makes his customers feel at ease in a time of great discomfort.

Richard & Kristen R.
03/23/2020

Jenn was amazing with our ever changing schedules. Went beyond to accommodate us and the delivery crew was very through and conscientious of our home.

Christine C.
03/20/2020

The team did an excellent job!

Mike B.
03/10/2020

Thank you!  Our move was handled professionally and efficiently.  I cannot tell you the peace of mind that you and your staff gave to Julia and I throughout this entire process.  Anthony and Dan were professional, thoughtful and easy to work with for both the loading and unloading process.  Stacy followed up with us every step of the way.  Thank you again…we will recommend your organization to anyone we know moving…across town or the country.  If you would like us to write a formal review on your website or social media…please send me the links and we will!

Debbie D. & Julia W.
03/07/2020

Great service from start to finish. All the crews were efficient and friendly. Good representation for your company.

George C.
03/06/2020

We will never let anyone else move our personal possessions except Merchants Moving and Storage. They treat us like family and take us home every time.

Russ K.
02/29/2020

I can't stress enough how satisfied I am with my move through Atlas. Merchants Moving in Boise were great to deal with; the communication, explanations, materials provided pre-move, the list goes on. They could not have done a better job at making me feel comfortable in the weeks leading up to my move. They answered all my questions and helped to prepare me for a cross country move, easing a lot of the stress normally encountered when moving. The driver was top notch. He was prompt, courteous, efficient, communicative and really friendly. I felt 100% comfortable that my items would arrive at my new home in perfect condition and I was right. The loading crews at both the pickup and the destination were very fast packers/unpackers and very careful with my property. I highly recommend Merchants, Atlas, Ace Relocation Systems and the staff that is hired to load, pack and unload. There is literally nothing they could have done better.

Caroline T.
02/18/2020

This was our 6th corporate move using a carrier. By far the best.

Tim & Lynn S.
02/15/2020

I had all my household goods moved and packed from Mountain Home AFB, ID. I just wanted to give kudos to Adam, Nick, and Peter for their excellent customer service and care when loading my goods for long term storage. On day 1, Adam and Peter were careful and efficient packing most of my goods and were consummate professionals. On day 2, the addition of Nick to the moving crew was no less than stellar between the three of them.  At no point was I concerned about the packing or safety of my goods due to their attitude and work ethic as they packed and moved everything from my house. Please pass along my regards to the crew. Thank you!

Nathan J.
02/10/2020

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