See what our customers are saying about their experience with Merchants Moving & Storage, Inc.
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I loved the constant communication with the driver and office. I didn't have to go through a different person to let the driver know important information and the office was inconstant communication to make sure all was going well. Kent was delightful and easy to work with. Thank you so much!
Merchants Moving and storage did my move. Extremely seamless move, they made my life easy and worth every penny. They were able to get me boxes as well to pack my stuff. Highly recommended!!!!
I LOVED this company! From beginning to end everything was so easy and smooth. We literally didn’t have to move a finger! They made sure everything was wrapped neatly and boxed perfectly. They treated everything as if it were their own. Polite, professional... Dan specifically was so amazing and constantly updated us on what they were doing and where everything was going. I couldn’t be happier with them and definitely recommend them to anyone moving long distance.
This is my 4th move with your company - all have been consistently good. I appreciate your company making a stressful time less stressful!
Merchant movers moved us within Boise in the summer of 2018. They were efficient, polite, careful, and affordable. I would absolutely recommend them to anyone I know. Thanks so much Merchant Movers!
We've moved four times in the last five years and hope to never having to do it again. After using Merchants Moving and Storage for this last move we almost wished we would move again just to repeat the wonderful experience working with the crew from Merchants.
This was a very good experience. The guys who came to pick up my items were very hard working, quick, and very pleasant. I appreciate that they were wearing clothing but hat showed they worked for Atlas. They packed things with care and truly used their time in my home effectively. I especially appreciate the two men who brought our things to our new residence. I believe it was Shane and Matt. They were over the top helpful and willing to put things exactly where I needed them. They even took apart and rebuilt my baby’s crib so it would fit in through her bedroom door. They kept asking me if there was anything else they could help me with and pointed me in the direction of some great local places to check out in my new surroundings. A leg of a table that was packed was broken in transit and they were more than willing to help me report it so it could be compensated. We were able to fix the table ourselves, but Matt went above and beyond with the situation. They were both kind and friendly and made me feel comfortable with two strangers being in my home while my baby slept. I truly think this was the perfect experience in working with a moving company as I have used other companies in the past that did not turn out nearly as well as this one did. I would definitely use this service again. Thank you Atlas.
We were overall quite happy with the service on both ends of the move. Everyone was polite, professional and efficient. And it didn't hurt that the weather was good on both ends of the trip.
The driver was very professional and organized and kind. He was very reassuring and careful and respectful. I'm very pleased with the driver. He was very apologetic for the treadmill getting broken. He was very particular and listened to me and tried to keep packers, loaders and unloaders on task.
I really enjoyed Atlas moving service they made it as stress free as possible and the Van operator and his helpers at my destination were very nice and professional. one of the helpers accidentally broke a fence light and he came back later and had bought a new light to replace the one he broke on accident even when we assured him it was not necessary. will recommend them to others in the future.