Founded in 1944, hard work and dedication were the cornerstones on which we built this company. It is a fact that has not changed over time. “If your work ethic is good, your company will grow.”
From a small, single-van moving company, Merchants Moving & Storage, Inc. has now grown to become the area’s most trusted transportation, moving and relocation organization. While our business continues to evolve, Merchants Moving and Storage, Inc. is still a family owned and operated company dedicated to exceed our customer’s expectations. In the early days some of our customers came to us as they moved their families into new homes. They are now successful business people who depend upon Merchants Moving & Storage, Inc. as their corporate relocation specialist. The level of trust built from homeowner to corporate executive has been the mainstay of our continued success and a testament to our commitment to world class, superior customer service.
When you partner with Merchants Moving & Storage, Inc. you are not merely getting a “mover,” you are getting a long-term partner who is genuinely interested in your needs and concerns.
Our success is based on the shared values and commitment of the people who are building our company for the future and improving the value of our services for our customers on building strong relationships with our customers and seeking excellence in everything we do.
Integrity is our guiding principle. We stand behind what we say and what we do for our customers and our people.
We should all take responsibility for making every employee feel good about being with us and working hard, just as we need to make every customer feel good about choosing us to do business with.
What we do affects who we are. The company’s results are merely the accumulation of our singular results. You make the difference. Take time to feel good about what you do.
A strong relationship with our customers guarantees their satisfaction and keeps our company profitable. Search out ways to exceed our customer’s expectations. If we don’t meet their needs, some one else will.
A positive attitude empowers us. A positive attitude is the foundation for excellence. Excellence is an individual attitude which defines how successful we will be. Adopt a positive attitude and lifestyle.
It doesn’t take long for skills and knowledge to become outdated. We must constantly retool ourselves. Keep learning. Share your knowledge. Our company believes training our people is the key to a successful career.
Strong teams are built on personal relationships and genuine caring for each other. Clear communications and a sense of teamwork are critical in a competitive environment. Our commitment to our culture and our people is our key to success.
To become the number one relocation company in our market, by providing the highest quality moving & storage services in a professional and friendly atmosphere.